Product Leader · San Francisco
Mark Maples
Builder at heart,
strategist by training.
I turn complex customer problems into simple products that ship fast and deliver real value.
01 — ABOUT
Hi, I'm Mark.
I'm a Product Manager based in San Francisco. I turn customer problems into simple product solutions that work. I pull from my management consulting and strategic ops experiences to move quickly and deliver value.
02 — EXPERIENCE
Select Work History
Amazon
At the forefront of mobile AI, driving growth and adoption for the Alexa+ app — reimagining how AI turns your phone into a proactive assistant. Previously owned Amazon's 'Your Orders' page, simplifying the post-purchase journey for millions.
Uber
Led customer insights and support strategy for Uber's innovation businesses (U4B, Freight, JUMP); influenced product roadmaps with data-driven CX insights and launched global support programs for Uber's largest enterprise clients.
Deloitte
Drove strategy and process transformation for large health insurers and public programs; launched agile frameworks, streamlined compliance, and enabled tech investments impacting 750K+ members.
03 — WRITING & AI PROJECTS
Ideas & experiments.
A space for personal intellectual development, exploring ideas, and sharing generative AI projects I'm building for fun.
My (Way Too Late) Thoughts on Piketty's Capital in the 21st Century
Ten years after it dominated the economics zeitgeist, I finally read Piketty. Thoughts on r > g, Marx's graves, EU debt aversion, and why the book left me mildly hopeless.
Remembering Taiwan's Natural Beauty
A NYT piece on Taiwan's natural beauty brought back great memories from my year there — the nature, kindness, and quiet magic that make Taiwan unforgettable.
From Zero to Prompt to Page
This website is full custom code made from genAI. I have zero website coding experience or background. Excited to keep building with AI and learning to create new things.